I have to give credit where credit is due.
I recently purchased a boat from Naos Yacht sales; an Oceanis 41 (Beneteau).
I was extremely impressed with every step of the process.
Last Monday, I stopped to look at the boat. Sitting on deck in the early evening with President Phillip Winter, we started talking price. As in any negotiation, there was a bit of back and forth, but, in the end, we stood up to walk into the office and draw up a deal – a very fair deal for a new boat with a better than average allowance on my trade-in. I was duly impressed.
By that Friday afternoon (four days later), I was sitting on my new boat. For any of you who have ever purchased a boat, you’ll understand that this is nearly impossible. They introduced me to an excellent loan broker and walked through the process like it had been choreographed from the start. I was awestruck.
Space does not permit me to elaborate, but, suffice it to say that the exchange went better than expected and the team was there to answer questions and help at every turn of the road. Gunner and Charles (the owner) shared my enthusiasm, encouraging me to fully inspect the boat, assuring me that their failsafe warranty was ironclad.
Even after delivering my very short list of requests, this level of service continues and I continue to appreciate their level of professionalism and prompt attention to detail.
Did I mention that I had also had dental surgury on the Tuesday after I struck the deal? The guys were understanding and accommodating. It couldn’t’ have gone smoother. I’ll be a longtime client. I recommend them for all of your boating needs. I team like this is hard to find.
Thank you a lot Phil, Happy Sailing!